Responsible Gambling

At LomiPlay, we believe that gambling should always be an enjoyable form of entertainment. We are committed to providing a safe and responsible gaming environment for all our users.

We recognize that for some individuals, gambling can become problematic. That is why we have implemented a range of tools, policies, and resources to help you stay in control of your gaming activity and to ensure that gambling remains a positive experience.

We encourage all users to gamble responsibly and to seek help if they feel their gambling habits are no longer within their control.

If you are concerned about your gambling habits, consider the following questions. If you answer "yes" to any of them, it may be time to reassess your relationship with gambling:

• Do you spend more money on gambling than you can afford to lose?
• Do you gamble to escape problems, stress, or negative feelings?
• Have you tried to cut back on gambling but found it difficult?
• Do you feel restless or irritable when trying to stop or reduce gambling?
• Do you chase your losses by continuing to gamble to try to win back money?
• Have you lied to family or friends about the extent of your gambling?
• Has gambling caused problems in your relationships, work, or finances?
• Do you feel the need to gamble with increasing amounts of money to achieve the same excitement?
• Do you borrow money or sell possessions to fund your gambling?

LomiPlay provides several tools to help you manage your gaming activity. These can be configured through your account settings:

We recommend that all users set appropriate limits before they begin playing. Limits can be decreased at any time and take effect immediately. Increases to limits are subject to a cooling-off period.

If you feel that you need to take a complete break from gambling, LomiPlay offers a self-exclusion program. When you self-exclude:

• Your account will be immediately suspended for the chosen period
• You will be unable to log in, place bets, or make deposits
• Any active bonuses or promotions will be forfeited
• Your remaining balance can be withdrawn before the exclusion begins

Self-exclusion periods range from 6 months to permanent exclusion. Once a self-exclusion is in place, it cannot be reversed until the chosen period has expired.

To request self-exclusion, please contact our support team via:

• Telegram: @LomiPlayBot
• Email: support@lomiplay.io

If you need a short break but do not wish to fully self-exclude, you can request a cooling-off period. During this time:

• Your account will be temporarily suspended for a period of 24 hours, 7 days, or 30 days
• You will not be able to place bets or make deposits during the cooling-off period
• Your account and balance will be fully restored after the period ends

The cooling-off period is designed to give you time to re-evaluate your gaming habits without the commitment of a longer-term self-exclusion.

LomiPlay strictly prohibits anyone under the age of 18 from using the Platform. We take the following measures to prevent underage gambling:

• Age verification is required during the registration process
• Additional identity verification may be requested at any time
• Accounts found to belong to minors will be immediately terminated and all funds returned

If you suspect that a minor is using the Platform, please contact us immediately. We also recommend that parents and guardians use parental control software to restrict access to online gambling sites.

If you or someone you know is struggling with problem gambling, the following organizations provide free, confidential support:

If you need assistance with any responsible gambling tools, wish to set limits, request self-exclusion, or simply want to talk to someone about your gaming habits, our support team is here to help: